To drive billing automation and process improvement, the full-time remote Billing & Collections Manager will oversee the entire billing lifecycle, from month-end invoicing and collections to reconciliation and new program setup. Key responsibilities Lead the transition from manual invoicing to an automated billing engine by standardizing billing logic and creating scalable workflows Prepare month-end client invoices, resolve discrepancies, and ensure accurate billing for new contracts and programs Manage accounts receivable aging and collections processes while maintaining client relationships through structured follow-up sequences Required qualifications 5-7 years of experience in billing, collections, revenue operations, or a related finance/business function Strong analytical skills with a business background, comfortable analyzing billing data and defining metrics Demonstrated experience in streamlining complex processes and building toward automation Working knowledge of QuickBooks Online and strong Excel skills High attention to detail, particularly in managing client funds and invoicing accuracy