Billing and Collections Associate

Maintaining accurate billing records and managing collections efforts, the full-time remote Billing and Collections Associate will monitor customer accounts, contact clients regarding overdue payments, and assist with invoicing and dispute resolution. Key responsibilities Maintain accurate records of billing activities, collections efforts, and customer communications Contact customers regarding outstanding invoices and escalate delinquent accounts as necessary Assist in preparing and distributing customer invoices while resolving billing discrepancies Required qualifications 1-2 years of experience in accounting-related roles, particularly in Billing and Accounts Receivable Fluency in both written and spoken Spanish and English Intermediate proficiency in Microsoft Office applications, especially Excel Experience with NetSuite and Salesforce is preferred Strong analytical skills with the ability to research and resolve billing and collection issues