Billing & Accounting Coordinator

Billing & Accounting CoordinatorOn-site, Monday–Thursday: 7:45 AM–5:00 PM | Friday: 8:00 AM–2:00 PM Cornerstone Audiology is seeking a highly organized, detail-oriented Billing & Accounting Coordinator to support the financial and administrative operations of the practice. This is an on-site position responsible for keeping revenue records, accounts receivable, payments, invoices, patient accounts, and other financial processes accurate and organized. Insurance billing and claims processing are being transitioned to an outside billing company, and this position will serve as an internal point of contact to help coordinate billing-related matters and ensure outstanding items are addressed.

The person hired for this role will receive hands-on training in Cornerstone Audiology's existing financial and billing processes to support a smooth transition. The ideal candidate enjoys working with numbers, catches discrepancies, follows through, and takes ownership of making sure things are completed accurately and on time. This candidate will work closely with a tight-knit team, attending regular meetings and collaborating with other high performers to provide the most exceptional patient care and maximize profitability of the business.

About Cornerstone Audiology: At Cornerstone Audiology, we believe the best patient care starts with a great team. Our culture is built around four core values: Genuine, Generous, Fun, and Diligent. We work hard, take ownership of our roles, support one another, and genuinely enjoy the people we work with.

We're passionate about serving our patients and our West Texas community with excellence, while creating a workplace where people feel valued, encouraged, and proud of the work they do.Key ResponsibilitiesAccounting & Financial ReconciliationComplete daily revenue reconciliationScan and process electronic check depositsProcess patient and insurance refunds as neededMaintain and reconcile petty cash and prepare bank depositsReconcile hearing aid units with recorded salesReconcile monthly direct deposits using reports provided by Anchor Financial ServicesPrepare monthly accounts receivable reportsReport monthly revenue collected and sales figures for payroll purposesMaintain and update the practice's revenue tracking board and provide reports during team meetingsBilling & Patient AccountsServe as an internal point of contact for the outside billing companyMonitor billing activity and follow up on outstanding items or discrepanciesGenerate and send patient statementsAssist with patient account questions and coordinate with the billing company when necessaryMonitor accounts receivable and identify items requiring follow-upPayment & Service PlansCreate payment schedules for in-house monthly hearing aid service plansMonitor recurring payments for these plans and update payment information when cards expire or declineMaintain spreadsheets tracking profitability of hearing aid service plans and manufacturer repairsAccounts Payable & Manufacturer ReconciliationReconcile manufacturer invoices and monthly statementsCoordinate payment of manufacturer invoicesPrepare manufacturer invoice breakdowns for Anchor Financial ServicesResearch and resolve invoice discrepanciesProcess and track practice billsAdministrative SupportOpen, sort, and distribute incoming mailAssist with schedule blocking and adjustmentsMaintain accurate spreadsheets, reports, and financial documentationCommunicate with the outside billing company, manufacturers, financial partners, and internal team to resolve outstanding issuesFill in as needed in other roles within the business during absences of other team membersRequirementsPrevious experience in bookkeeping, accounts payable/receivable, insurance billing, patient accounts, financial administration, or a related roleHealthcare or medical practice experience preferredStrong numerical aptitude with proficiency in spreadsheets, financial records, and basic reconciliationExceptional attention to detail and accuracyStrong organizational and time-management skills with the ability to manage multiple priorities and deadlinesAbility to identify discrepancies, research issues, and follow through to resolutionStrong written and verbal communication skills with the ability to interact professionally with patients, vendors, billing partners, and internal team membersAbility to handle confidential financial and patient information with discretionSelf-motivated and dependable, with the ability to work independently and take ownership of assigned responsibilitiesBenefits2 weeks of paid time off13 paid holidays per yearHealth insurance401(k) upon eligibility40 hour/week schedule ending at 2:00 every Friday