Billing Analyst
Job Duration: 6 Months
Job Location: San Diego, CA (Hybrid)
Shift: Mon - Thurs 8 AM - 5 PM and remote on Fridays
Job Duties:
- Performs quality assurance checks for managed service provider
- Manages standard utility billing activities, including bill adjustments, rebills, and exception handling, with working knowledge of tariffs, customer classifications, and regulatory requirements
- Processes billing adjustments and rebills
- Follows rate schedules, tariffs, and customer class rules
- Reviews usage data, billing determinants, and account configurations
- Resolves routine billing exceptions and customer billing inquiries
- Ensures compliance with regulatory guidelines and internal audit controls
- Provides informal guidance or review support to managed service provider
Experience: 2–5 Years