Assisting both English and Spanish-speaking callers, the part-time Bilingual Telephone Agent will handle incoming calls, gather information, take messages, and provide customer support for various businesses in a fully remote setting. Key responsibilities: Answer calls for healthcare providers, law firms, and other businesses while following specific client instructions Gather information and take messages to ensure effective communication for clients Provide excellent customer service with patience and empathy, addressing caller needs efficiently Required qualifications: Fluency in both Spanish and English with good grammar and spelling Typing speed of 35+ words per minute Previous experience in customer service over the phone is preferred High school diploma or high-performing high school students are encouraged to apply Ability to work weekends and holidays as required by the schedule
Bilingual Telephone Agent in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.