Bilingual Technical Customer Service Agent (Fully Remote)

• OPENLANE is a global digital marketplace for used vehicles.
• We're a technology and data company with about 5,000 employees.

What You'll Do:

• Handle inbound and outbound customer interactions across phone, chat, and case.
• Troubleshoot technical issues and use CRM to manage cases.

What You Bring:

• 3+ years customer service or technical support experience.
• Strong communication skills and ability to multitask.

What We Offer:

• Competitive pay, benefits, PTO, and retirement plans.
• A flexible remote work environment with growth opportunities.

OPENLANE

OPENLANE is a technology company building an advanced digital marketplace for used vehicles, helping customers buy and sell with data-driven insights. The company has about 5,000 employees and fosters a culture of curiosity, collaboration, and ownership.