Bilingual Spanish Care Navigator

Seeking a compassionate Bilingual Spanish Care Navigator, the full-time remote position will manage patient care coordination, handle inbound communications, and provide support to patients and caregivers while working within a dedicated clinical team. Key responsibilities Answer inbound calls, emails, and text messages from patients, caregivers, and external providers Schedule appointments and maintain ongoing contact with patients to coordinate care Document patient and caregiver needs while providing emotional support and educational resources Required qualifications Experience in care coordination or navigation, preferably with cognitive challenge populations Ability to provide a personal computer/laptop that meets security and telehealth standards Strong time management and communication skills Empathy and patience in dealing with patients and caregivers Understanding of health insurance benefits and eligibility processes