Fluent in both English and Spanish, the full-time Bilingual Senior Customer Service Representative will manage outbound member calls, assist with scheduling preventative health services, and ensure quality customer service while working remotely from Arizona. Key responsibilities: Proactively reach out to members to identify needs for preventative services and connect them to appropriate resources Collaborate with other representatives to resolve complex customer service inquiries Educate new customers on available preventative health care services and maintain accurate documentation of transactions Required qualifications: High School Diploma / GED or equivalent work experience 1+ years of customer service experience in a high-volume environment Bilingual verbal and written fluency in English and Spanish Experience making outbound calls and using computers and Windows PCs Ability to work full-time during normal business hours, with occasional overtime as needed
Bilingual Senior Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.