Fluent in Russian and English, the full-time Bilingual Russian Customer Service Representative will provide essential support to New Yorkers navigating healthcare plans remotely, ensuring high-quality customer care and compliance with confidentiality standards. Key responsibilities Answer incoming calls and respond to inquiries from consumers regarding healthcare coverage and enrollment Track and document all inquiries, processing applications and changes related to healthcare coverage Facilitate translation services for non-English speaking callers and escalate issues as needed Required qualifications High school diploma or GED and 6+ months of relevant professional experience Proficiency in both Russian and English, with the ability to speak, read, and translate fluently Residency within 100 miles of New York, NY Strong data entry and telephone skills Previous experience in customer service preferred
Bilingual Russian Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.