Fluent in both English and Spanish, the part-time Remote Collections Representative will manage outbound and inbound calls regarding past due accounts, securing payments while working from home. Key responsibilities Conduct outbound calls and accept incoming calls related to past due accounts Secure payments on accounts that are overdue Maintain confidentiality and provide accurate information during phone interactions Required qualifications High School diploma or equivalent 1-3 years of previous collections experience 2 years of call center experience Fluency in both English and Spanish Knowledge of FDCPA preferred