Bilingual Personal Injury Sr Case Manager

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Personal Injury Sr Pre-Litigation Case Manager (Bilingual Spanish/English)

Location: Encino, CA Job Type: Full-Time Practice Area: Plaintiff-Side Personal Injury

Overview

We are seeking an experienced Personal Injury Pre-Litigation Sr. Case Manager to join our growing plaintiff-side personal injury practice. This role requires a self-sufficient professional who can manage a full pre-litigation caseload from intake through settlement in a fast-paced environment. This is NOT a remote or hybrid role.

Responsibilities

Manage a full pre-litigation caseload from case opening through settlement

Serve as primary point of contact for clients

Open and maintain electronic case files and detailed case notes

Request, track, and organize medical records and billing

Coordinate and schedule medical treatment

Handle property damage and loss-of-use claims

Identify and assist with Medi-Cal and Medicare lien issues

Communicate with insurance adjusters, medical providers, and vendors

Draft routine correspondence and documents for attorney review

Write Demands

Negotiate medical bills

Settle cases during pre-lit phase

Ensure deadlines and compliance with firm procedures

Requirements

Bilingual Spanish/English (read, write, speak) — REQUIRED

5+ years of personal injury pre-litigation experience

Strong knowledge of PI pre-litigation processes

Experience handling medical records, treatment coordination, and property damage

Familiarity with Medi-Cal and Medicare liens

Highly organized and detail-oriented

Strong written and verbal communication skills

Proficient in Microsoft Office and Filevine

Able to work independently and as part of a team

Ideal Candidate

Positive attitude

Works well with others / team player

Manages cases independently with minimal supervision

Proactive, reliable, and solutions-oriented

Comfortable in a high-volume, deadline-driven environment

Professional, client-focused, and detail-oriented

Job Type: Full-time Work Location: In person