Bilingual Patient Support Specialist (Part-Time) (Fully Remote)

Frontline Patient Support Specialist helping patients understand and enroll in Phamily-enabled care programs. Conduct high-volume phone outreach and manage the Scheduling inbox with timely follow-up. Key Responsibilities: Educate patients on proactive chronic care support and address questions or concerns. Accurately document patient interactions, outreach attempts, and enrollment outcomes. Collaborate with care teams and internal partners to ensure a seamless patient experience. Requirements: Bilingual English/Spanish with prior care management experience. Strong call center and telephone communication skills. Comfort using technology, with reliable internet, personal laptop, and smartphone. Jaan Health is an AI-based care management company that helps healthcare providers deliver proactive care through its Phamily platform. It is a fast-growing, early-stage company with a smart, humble, and collaborative team focused on improving healthcare. #J-18808-Ljbffr