Bilingual Mental Health Coordinator

To coordinate patient appointments and enhance engagement, the full-time Bilingual Mental Health Patient Coordinator will manage scheduling, communicate essential information regarding insurance and financial responsibilities, and provide excellent customer service in a remote setting. Key responsibilities Schedule, reschedule, and cancel patient appointments while adhering to practice protocols Communicate insurance benefits and financial obligations clearly to patients and handle billing inquiries Maintain patient information and collaborate with billing teams to resolve coverage issues Required qualifications Bilingual in Spanish is required Experience with insurance eligibility is essential Bachelor's degree preferred Strong organizational skills and attention to detail are necessary Ability to multitask and work effectively in a team-driven environment