Bilingual Mental Health Coordinator

To support a growing mental health practice, the full-time Bilingual Mental Health Patient Coordinator will coordinate appointments for patients and providers, communicate essential information regarding insurance and financial responsibilities, and provide excellent customer service in a remote setting. Key responsibilities Coordinate scheduling, rescheduling, and cancellations of patient appointments while adhering to practice protocols Communicate insurance benefits and financial obligations to patients, ensuring clarity and accuracy Respond promptly to inquiries from patients, providers, and team members, maintaining updated patient information Required qualifications Bilingual Spanish speaking is required Experience with insurance eligibility processes Bachelor's degree preferred Strong organizational skills and attention to detail Ability to multitask and work effectively in a team-driven environment