To support members navigating government benefits, the part-time Bilingual Medicare Eligibility Specialist will engage in compassionate conversations, determine eligibility for Medicaid and Medicare Savings Programs, and ensure accurate enrollment while working remotely. Key responsibilities Make and receive calls to assist members with Medicaid and Medicare applications and retention Gather and verify sensitive personal and financial information for accurate enrollment and recertification Maintain compliance with HIPAA, state regulations, and company standards while managing multiple software systems Required qualifications Fluency in Spanish (speak, read, write) 2-3 years of experience in healthcare, eligibility screening, case management, or high-touch customer service Knowledge of Medicaid, Medicare, SCHIP, or Special Needs Plans (SNP) is preferred Comfortable navigating multiple software systems and documenting information in real time Ability to manage difficult conversations and use probing questions to clarify information
Bilingual Medicare Eligibility Specialist in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.