Humana is seeking a CarePlus Medicare Call Center Representative 2 to address incoming Medicare member inquiries. You will handle 20 to 35 inbound calls daily, providing high-quality service and aiming for one-call resolution in a high-volume setting, with some outbound calls to physicians and vendors.
Required bilingual English/Spanish, Puerto Rico residency, and 1+ year of customer service experience. Position includes training day one and potential ongoing remote work with confidentiality and
#J-18808-LjbffrBilingual Medicare Call Center Specialist - Remote in workfromhome at Unknown Company
- Typical pay
- $41,700–$64,250
For context, most customer service representatives earn between $41,700–$64,250 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.