Working remotely in a full-time capacity, the Bilingual Implementation Manager will manage the onboarding process for newly-signed clients, coordinate engagement through structured onboarding, and collaborate with cross-functional teams to enhance the customer experience. Key responsibilities: Manage the onboarding process for newly-signed clients Evaluate product use and coordinate client engagement through structured onboarding Collaborate with cross-functional teams to optimize the customer experience based on insights from the sales process Required qualifications: BA/BS degree preferred 1 - 3 years of experience in implementation, professional services, or clinical research Bilingual (English/Spanish) language skills strongly preferred Familiarity with project management tools (JIRA/Confluence) and communication platforms (Live Chat, Slack) Prior work experience in healthcare, SAAS, clinical research, or academia
Bilingual Implementation Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.