To support a high-velocity service environment, the remote Bilingual Healthcare Customer Service Representative will manage inbound and outbound communications, resolving customer inquiries through various channels while ensuring a positive experience. Key responsibilities Connect with customers via phone, email, chat, and social media to address their questions and concerns Calmly de-escalate issues and escalate interactions when necessary Track call-related information for auditing and reporting purposes Required qualifications High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems
Bilingual Healthcare Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $37,830–$58,550
For context, most customer service representatives earn between $37,830–$58,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.