To support patient healthcare needs, the full-time Bilingual Healthcare Customer Service Representative will make outbound calls to schedule appointments, provide benefits information, and conduct surveys while working remotely. Key responsibilities Make outbound calls to patients and members to schedule appointments and provide healthcare information Conduct surveys and welcome calls to enhance patient engagement and experience Assist patients with understanding their benefits and insurance information Required qualifications High School Diploma or General Education Degree (GED) required Bilingual in English and Spanish Strong computer experience, including data entry and proficiency in Microsoft Outlook and Word Excellent customer service skills and a compassionate demeanor Able to provide two monitors of at least 22 inches with HDMI and Display ports
Bilingual Healthcare Customer Service in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.