Apple in Des Moines, USA is seeking a Senior Customer Service professional to support EMEIA carrier and OA teams via phone and chat, addressing complex purchaser problems and ensuring timely resolutions.
The role requires fluent German and English, at least 2 years in customer support, and a proven ability to communicate clearly, analyze issues, manage cases, and collaborate with cross-functional teams to improve the customer experience.
#J-18808-LjbffrBilingual German/English Senior Customer Support Specialist in des moines at Unknown Company
- Typical pay
- $37,440–$57,200
For context, most customer service representatives earn between $37,440–$57,200 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.