Bilingual French Collections Representative

To support customer relations, the full-time remote Bilingual French Collections Representative will investigate account issues, resolve invoice disputes, and enhance payment outcomes while delivering excellent customer service. Key responsibilities Utilize problem-solving skills to identify root causes of aging invoices and implement resolutions Collaborate with internal teams and maintain professional relationships with customers to ensure timely payments Escalate complex issues to senior team members while contributing ideas for process improvements Required qualifications High School Diploma or GED equivalent Minimum 2 years of experience in collections, cash applications, credit, accounts payable, or related finance roles Bilingual in French, with proficiency in spoken and written communication Strong critical thinking skills with the ability to make sound decisions Experience working in a fast-paced, professional, and deadline-driven environment