To support a growing financial services team, the full-time Bilingual Financial Service Representative will provide exceptional customer service and financial solutions, including managing loan applications and collections, while working remotely in British Columbia. Key Responsibilities Respond to customer inquiries and guide them through the loan application and approval process Achieve monthly sales targets and recommend suitable financial products to clients Ensure compliance with regulatory standards while conducting collection activities and resolving escalated issues Required Qualifications High School Diploma or equivalent; post-secondary education in Business, Finance, or related field is an asset Minimum 1 year of experience in customer service or financial sales At least 6 months of experience in collections or repayment negotiations Leadership or supervisory experience in lending or banking preferred Professional proficiency in English and either French or Spanish is required