Providing efficient customer service, the full-time Bilingual Customer Support Technician will assist clients with software and hardware inquiries via phone, chat, and email while working remotely within the United States. Key responsibilities Respond to customer inquiries through phone, email, and chat regarding software-related issues Triage and troubleshoot problems to understand and document customer issues Focus on effective problem resolution while maintaining a professional and courteous service approach Required qualifications 1+ years of customer service experience Fluency in both French and English Experience with technology and Microsoft applications Strong written and verbal communication skills
Bilingual Customer Support Technician in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.