Fluent in both Spanish and English, the full-time Remote Seasonal Bilingual Customer Service Representative will troubleshoot and resolve technical inquiries from tax professionals via phone, email, and live chat, ensuring exceptional customer service from November to April. Key responsibilities Diagnose and resolve technical inquiries from tax professionals, providing prompt and accurate solutions Document and track all customer interactions and resolutions for continuous improvement Deliver empathetic service to maximize positive relationships and customer experience Required qualifications Fluency in both Spanish and English High School diploma or GED At least 1 year of experience in a customer service role, preferably in a call center environment Proficiency with essential computer applications and accurate data entry skills Prior experience in telemarketing, retail, or customer relations preferred
Bilingual Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $42,000–$55,750
For context, most customer service representatives earn between $42,000–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.