Customer Service Representative (Sales – Shades & Window Coverings)We are seeking a Customer Service Representative with a strong sales background to support customers in selecting and purchasing shade and window covering solutions. This role combines customer service with sales, requiring someone who can guide clients, generate quotes, and close sales while maintaining excellent service.Key Responsibilities:Assist customers with selecting shades, blinds, and window covering solutions based on their needs and preferencesGenerate quotes, process orders, and follow up on leadsHandle incoming calls, emails, and walk-in customersProvide product knowledge and recommend suitable solutionsUpsell and cross-sell products when appropriateCoordinate with production and distribution teams to ensure accurate and timely order fulfillmentResolve customer inquiries and issues in a professional and timely mannerMaintain accurate records of customer interactions and sales activityRequirements:Previous experience in customer service and sales (window coverings or related industry preferred)Strong communication and interpersonal skillsAbility to close sales and meet customer needsBasic computer skills (Excel, CRM systems, order entry)Detail-oriented and organizedBilingual (English/Spanish) preferredWork Environment:Office or showroom settingFast-paced environment with customer interaction and sales goals
Bilingual Customer Service Representative in hialeah at Unknown Company
- Typical pay
- $41,600–$66,000
For context, most customer service representatives earn between $41,600–$66,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.