SMI is seeking a Bilingual Customer Service Surge Representative to work from home in a full-time role targeting complex child support inquiries. You will resolve questions from parents, legal representatives, and state officials while ensuring compliance with Title IV-D and privacy regulations.
A strong focus on accuracy, confidentiality, and teamwork is essential. The role demands a high school diploma with 2+ years in service delivery or call centers, and fluency in English and Spanish.
#J-18808-LjbffrBilingual Customer Service in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.