To support customer satisfaction, the full-time Bilingual Customer Care Specialist will manage customer inquiries regarding billing, service orders, and other needs while working remotely and participating in on-call rotations. Key responsibilities Provide high-quality customer interactions, addressing needs with integrity and empathy Utilize professional judgment to escalate customer issues to management as necessary Promote available products and services while building genuine connections with customers Required qualifications High school diploma or GED completed at the time of application submission One year of customer service experience, including call center, hospitality, or retail Must be bilingual and fluent in Spanish and English, with the ability to read and translate between the two
Bilingual Customer Care Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.