Providing exceptional phone service and support, the full-time remote Bilingual Customer Care Advisor will manage inbound and outbound communications with members, educate clients on health plans, and resolve inquiries while maintaining accurate documentation. Key responsibilities Handles inbound and outbound communication with members and providers across multiple channels Educates members about health and well-being to help them select the best benefit plan options Documents all member interactions in CRM software and meets established performance goals Required qualifications 2+ years of customer service or call center experience College degree preferred, but not required Proficient computer skills including MS Word, Excel, Outlook, and Teams Ability to multitask effectively in a fast-paced environment Bilingual in Spanish is a plus
Bilingual Customer Care Advisor in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.