Providing exceptional customer service in a remote capacity, the full-time Bilingual Condo Processor will manage documentation for condo projects, communicate with various stakeholders, and ensure file quality while supporting the East Coast region. Key responsibilities Communicate with companies to obtain and verify project information, ensuring timely completion of document requests Perform thorough reviews and analyses of project questionnaires, budgets, and insurance policies before submission for project review Prepare project approval summaries and manage the pipeline within allotted turn times, documenting all communication related to the loan application Required qualifications High School Diploma or equivalent Minimum of 5 years' residential mortgage processing experience Excellent math and analytical skills Proficient in DU, LP, Microsoft Outlook, Salesforce, and Windows