To support client relationships, the full-time Bilingual Collections Representative will resolve billing disputes, enhance payment outcomes, and provide exceptional customer service while working remotely. Key responsibilities Utilize problem-solving and critical thinking skills to identify the root causes of overdue invoices Leverage established systems and processes to resolve unpaid invoices Develop professional relationships with internal and external clients, ensuring open communication and trust Required qualifications High school diploma or equivalent Minimum of two years of experience in collections, payment application, credit, accounts payable, or a related finance field Bilingual in French and English is required Excellent command of written and spoken French