Seeking a full-time Bilingual Collections Representative who will manage high-volume inbound and outbound calls, negotiate payment arrangements, and exceed performance metrics in a fully remote environment. Key responsibilities Handle high-volume calls with professionalism while negotiating payment terms with consumers Maintain accurate documentation and ensure compliance with legal requirements Consistently meet and exceed performance metrics related to quality and collections Required qualifications High School Diploma or equivalent (GED) required Fluency in English and conversational Spanish is a plus Ability to multitask and navigate multiple computer systems simultaneously Willingness to obtain Professional Collections Specialist (PCS) certification within one year of hire Steady call center experience preferred, but collections experience is not required
Bilingual Collections Representative in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.