Fluent in both English and Spanish, the full-time Bilingual Collections Associate will manage customer retention and collection efforts by handling inbound and outbound communications while working remotely. Key responsibilities Assist customers in compliance through inbound calls and texts, and conduct outbound communications for retention and collection Follow up on payment plans and settlements, ensuring timely resolution of outstanding balances Organize and prioritize daily tasks to meet departmental goals and adhere to guidelines Required qualifications Fluency in English and Spanish, with strong verbal and written communication skills in both languages 2+ years of experience in Customer Service, Collections, or Sales roles preferred Associate degree or equivalent work experience Strong problem-solving and analytical skills Ability to multitask effectively in a fast-paced environment
Bilingual Collections Associate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.