Providing quality customer service remotely, the part-time Bilingual Call Center Specialist will manage patient calls, schedule appointments, and communicate with the clinical team while ensuring confidentiality and efficiency. Key responsibilities Manage patient calls by addressing requests, scheduling appointments, and transmitting messages to the clinical team Exemplify high levels of customer service while maintaining data entry accuracy and confidentiality Continuously improve job-specific competencies and perform additional duties as assigned Required qualifications Bilingual in English and Spanish is required Associate's Degree or Medical Assistant Certification plus 1 year of experience Experience in a call center or busy phone system Proficiency in electronic appointment scheduling Remote workers must reside in the United States and have reliable high-speed Internet access
Bilingual Call Center Specialist in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as part time and able to be worked remotely.