Fluent in both English and Spanish, the full-time remote Bilingual Medical Call Center Representative will assist members with inquiries regarding healthcare benefits, eligibility, and available services while delivering exceptional customer service. Key responsibilities Assist members by phone with questions about healthcare benefits and services Deliver friendly and professional customer service in both English and Spanish Document customer interactions and collaborate with team members to enhance the customer experience Required qualifications Fluency in English and Spanish At least one year of call center or contact center experience Comfortable navigating multiple computer systems while assisting customers Ability to work effectively in a 100% remote environment
Bilingual Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $39,780–$58,290
For context, most customer service representatives earn between $39,780–$58,290 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.