Bilingual Business Process Analyst

Shape The Future Of Financial ProgramsThis role supports the evaluation and improvement of billing processes to drive efficient operations across North America. As a key contributor, you will partner with stakeholders to streamline workflows, support successful program execution, and deliver meaningful value to the organization.Key ResponsibilitiesAct as a main point of contact for the Billing team in Mexico, improving systems and processes to streamline operations across North America.Collaborate with departments to align project goals, provide updates, and implement process enhancements.Analyze billing and operational data to identify trends, perform root-cause analysis, and provide clear reports and insights.Track project milestones to support execution and ensure resources align with deadlines.Organize and maintain key project documentation to ensure programs run smoothly.Minimum RequirementsBachelor's degree, with a major in Finance or Accounting preferred.2 years of experience in business process optimization, change management, or a related area.Strong organizational, communication, and leadership skills.Proficiency in project management tools and software.Bilingual (English/Spanish) - fluent in both verbal and written forms.Available for travel to North American locations.Work EnvironmentAll positions are on-site.At Talent Wave Associates, we connect outstanding talent with exceptional opportunities. We're proud to be an Equal Opportunity Employer and are committed to fostering an inclusive, people-first recruiting experience.