Providing exceptional customer service, the part-time Bilingual Account Management Advisor will manage inbound calls and emails, troubleshoot device issues, and maintain effective relationships with end users while working remotely. Key responsibilities Answer inbound calls and respond to emails while troubleshooting issues with devices Assist with account management tasks such as replacing devices and managing lines of service Maintain accurate records of customer communications and escalate issues as necessary Required qualifications Fluent in English and Spanish High School Diploma or GED; some college preferred Previous help desk or call center experience preferred Strong digital navigation skills Self-motivated with the ability to handle multiple responsibilities
Bilingual Account Management Advisor in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.