Bike Build Lead

Title: Bike Build LeadDepartment: Bike BuildReports To: Service ManagerHours Required: Full-time, Non-Exempt (40 Hours/Week)Schedule: Alternative Workweek (4/10 schedule), Sunday through Wednesday (subject to change due to business needs)Compensation: $21-$23/HourLocation: Riverside HQJenson USA is an e-commerce cycling retail business. Our purpose is to inspire people to Ride, Experience, and Explore.We bring our culture to life through our values.We are focused on a vision to “grow” beyond our limitations.SummaryLocated in Riverside, we are an online retailer of all things bike – mountain, road, e-bike, you name it. Our product offering makes for a unique work environment as there isn’t a warehouse like ours in the area. You can expect an easy-going, welcoming and flexible atmosphere with good people.The Bike Build Lead is a leadership role that provides leadership support to the Bike Build team in partnership with the Service Manager.Check out who we are here: jensonusa.comThe BenefitsWe offer a variety of benefits and perks for full-time employees, including:100% HMO Employee Medical Coverage. If you are out of network, additional costs may apply.Dental and Vision Insurance3 Weeks of Paid Time Off7 Paid HolidaysBike DayFlexible Spending Account401(k) Retirement Plan with Employer Matching up to 4%Supplemental Life InsuranceEmployee Purchase Discount ProgramProfessional Growth & Development OpportunitiesEssential Duties and ResponsibilitiesLeads the Bike Build team as they build, test, and complete bikes in partnership with the Service Manager.Supports the team’s performance to achieve the department’s daily builds, vision and goals through collaboration and teamwork.Provide coaching opportunities for the Bike Build Team with process improvements and change management.Provides training and mentorship to new Bike Build hires.Supports the development of new procedures and processes related to bike builds.Manages Quality ChecksOversees Jenson production tasks, including but not limited to sample builds, receiving, and kitting Jenson production bikesGenerate and update department reports. Audit bike build data for accuracy.Help support bike building, picking, packing, down stocking, manifesting, kitting and warehouse special projects when needed.Promote a clean, efficient, safe and organized work environment by maintaining bike build area, tool inventory, safety equipment and packaging supplies.Meets or exceeds daily productivity and quality standards: 90=% efficiency, <5% rejection rate.Preferred QualificationsHigh school diploma or equivalentExperience leading and managing teamsBicycle knowledge and expertise to perform repairs on modern, high-end bicycles including suspension, hydraulic disc brakes, and electronic shiftingPC and Microsoft Office savvyAbility to work an 10-hour shift standing upAbility to lift/move 30-70 lbs. regularly throughout shiftSolid written and verbal communication skillsWilling to invest in personal growth through on-the-job training and educationEnergetic, enthusiastic, positive attitudeBicycle mechanic trade school or bike shop experience is a plusSkills/AbilitiesAdaptability - Demonstrates flexibility with change.Organization – Effectively manages time and the workspace. Balances conflicting priorities to manage workflow, ensure completion of essential projects and meets critical deadlines.Proactive Anticipation of Needs – Addresses problems and acts to prevent them. Utilizes analytical skills and broad understanding of the business to effectively interpret needs.Communication – Listens to understand the needs; speaks with confidence using clear and concise language, produces well thought-out professional correspondence that is free from grammatical and spelling errors.Service Oriented – Interacts professionally with leaders, clients, vendors and team members. Promptly responds to requests with accuracy and a courteous demeanor.Team Player – Works as a competent member of the team, willing to provide back-up support for others.Computer/Technical Ability – Is proficient in using standard office equipment. Demonstrates advanced proficiency by adapting to new technology and easily acquiring new technical skills.Judgement – Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person when necessary.Initiative – Works effectively while asking for direction when needed.Jenson USA is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screen and background check.Jenson USA is committed to Equal Employment Opportunity regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.Rev. #J-18808-Ljbffr