Benefits Specialist Trainer

ROLE: Surge (Processing) Support Supervisor 9 hour work days/180 DCAP

This position is on-site in Tennessee, with a rate of $65.hr. The client is looking for locals and will pay for local travel (Expense).

Desired Skills:

• Previous experience working with state governmental agencies as an eligibility specialist
• Previous technology adoption project experience in integrated eligibility systems, preferably with Medicaid, SNAP or, TANF programs
• Previous field support and/or training experience
• Strong interpersonal awareness
• Ability to maintain resolve under pressure
• Ability to operate in a remote/work-from-home setting
• Exceptional interpersonal skills & professionalism
• Humility & grit
• Flexibility Key

Responsibilities:

• Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
• Compute benefits based on eligibility determination.
• Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.
• Read, understand, apply, and explain detailed regulations and policies.
• Perform basic arithmetic functions.
• Manage time efficiently by establishing priorities in accordance with importance of deadlines.