Supporting participants and beneficiaries, the full-time remote Benefits Call Center Representative will manage inbound calls, respond to benefit-related inquiries, and guide individuals through the benefits process while working Monday to Friday during designated hours. Key responsibilities Manage inbound calls and provide assistance with benefit-related questions Perform walkthroughs on necessary forms for beneficiaries to initiate their benefits Collaborate with team members and manage inboxes related to benefit inquiries Required qualifications High School Diploma or equivalent Knowledgeable in pension accounts, particularly defined benefit (DB) plans Ability to pass a criminal background check and drug test Strong organizational and time management skills Must pass an internet speed test and connect via ethernet cable
Benefits Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.