Benefits Administrative Assistant

Benefits Administrative AssistantLocation: HHS Home OfficePay Rate: Hourly - Hourly Plan, 25.00 USD HourlyWork Shift: Hybrid position requiring 3 days in the office and 2 days remote each week. However, for the first 90 days (the probationary period), the schedule will be Monday through Friday in the office at our corporate location in Dripping Springs.Key ResponsibilitiesMonitor team email queues, answer incoming calls, and respond to general benefits questions from hourly team members, managers, field leaders, and VPs.Learn the basic details of our medical plans to provide general guidance and appropriately route questions.Track open requests and follow up to make sure each inquiry is addressed in a timely manner.Escalate more complex questions or issues to senior Benefits leadership when needed.Assist with basic reporting, updating communication guides, and maintaining tracking logs.Provide general administrative support to the Benefits team as needed.QualificationsProficiency in Microsoft Word and basic Excel, including data entry, sorting, and simple formatting.Strong written and verbal communication skills.Professional phone and email etiquette.Ability to learn new systems, processes, and concepts quickly.Strong attention to detail and organizational skills.Reliable, self-motivated, and able to manage multiple tasks and follow through.Benefits experience is not required — we will train the right candidate!What We OfferPaid time off (vacation and sick)Medical, dental, and vision insurance401(k) with employer matchEmployee Assistance Program (EAP)Career development and ongoing trainingOn-site gym and caféVeterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.