Benefit Services Advocate – Self-Reliance

The Idaho Department of Health & Welfare in Coeur d'Alene is hiring a Self-Reliance Specialist for a full-time, permanent role. You will assist customers with SNAP, Health Care, Child Care, and cash assistance programs, primarily by phone, while maintaining accuracy and productivity targets.

This position is not a long‑term case management role and does not offer telework; it requires strong interpersonal skills and the ability to work in a high‑volume environment, with a comprehensive state