Bell Captain

Job TitleJob duties include but are not limited to:Assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.Greets guests and escorts them to their rooms.Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.Maintains proper records of deliveries and pick-ups.Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.Greets all guest passing through lobby and offers them assistance.Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.Performs errands for guests and the hotel that may require local travel off of the hotel property.Ideal candidate will have:Must have the ability to carry/lift/push/pull items weighing up to 50 pounds, role requires frequent bending and kneeling.The ability to communicate effectively and graciously.Detail oriented and organized.Eagerness to learn and grow.Must be able to work overnight shift 10:30pm to 6:00am.We offer:Hourly Rate: $ 28.80Comprehensive benefits package: Medical/Dental/Vision401K Retirement Savings PlanEmployee Assistance ProgramInvestment in your WellbeingLife InsuranceFree On-Site ParkingTraining Program, Tuition ReimbursementExcellent Training and Development opportunitiesEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule:Full-Time: AM/PM ShiftsHolidays and WeekendsFour Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.