BDC Service Appointment Coordinator

Business Development Center Service CoordinatorKia and CDJR of Fort Myers, South Florida's premier auto dealer, is looking for motivated professionals interested in a long-term career, not just a job. Great work environment. Come be part of our family.

If you're currently employed but are feeling undervalued or unhappy at your current place of employment, you should consider Kia and CDJR of Fort Myers. We offer the best compensation package in all of South Florida, an extremely competitive pay plan, health insurance, and retirement benefits!Here, you'll find the opportunities, resources, and support you need to grow and develop professionally. The individual in this role will be responsible for handling all incoming phone calls for service, as well as confirming service appointments and performing follow-up.Business Development Center Service Coordinator Duties and ResponsibilitiesAnswer incoming customer calls and direct them to the appropriate dealership resourceAnswer service questions and schedule service appointments for customers over the phone.Place outbound calls to confirm appointments and follow up with no-shows to rescheduleRespond quickly to internet and phone inquiries with follow-up calls and emailsKeeping positive relationships with teammates, service teams and dealership managementBusiness Development Center Service Coordinator Qualities and RequirementsHigh school diploma or equivalentMust be comfortable answering phonesMust have strong computer skillsAbility to multi-task and work well under pressureBi-lingual strongly preferredTeam player attitudePrompt and courteousEnthusiastic personalityWilling to submit to a pre-employment background check & drug screenAble to lift up to 15 lbs unassistedJob Type: Full-time Full-time benefits offered:Health insuranceDental insuranceVision insuranceRetirement benefitsEmployee discountsKia and CDJR of Fort Myers is an equal opportunity employer and a drug-free workplace.