BDC Admin/Receptionist

Lithia Chrysler Jeep Dodge RAM FIAT of AnchorageHiring: BDC/Receptionist (Sales & Service Support)Pay: $17.00 - $18.00 per hour (DOE)Schedule: Monday - Friday 9am - 5pmWhy Join Our Team?Are you someone who enjoys helping customers and staying organized? Lithia Chrysler Jeep Dodge RAM FIAT of Anchorage is looking for a BDC/Receptionist to support both our Sales and Service teams. You'll be the first point of contact for many of our customers, helping create a positive experience, scheduling appointments, managing customer communications, and keeping our dealership running smoothly.What You'll DoAnswer incoming calls and direct customers to the appropriate departmentSchedule, confirm, and follow up on sales and service appointmentsMake outbound calls to customers regarding appointments, service needs, and customer satisfactionHelp manage customer information and maintain accurate records in our CRM systemSupport customer retention efforts through follow-up and communicationAssist customers with questions and escalate concerns when neededProvide administrative and receptionist support for dealership operationsDeliver outstanding customer service both in person and over the phoneWhat You'll BringPrevious customer service, receptionist, call center, BDC, or administrative experienceBuild great customer relationshipsA passion for helping othersComfortable using computers and technologyCRM experience, but we're happy to train youA team-first mindset and commitment to exceptional customer serviceAcceptable driving record and a valid driver's license in your state of residence.Total RewardsCompetitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers.

We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.