We are an intimate craft cocktail lounge located in Albany Park and looking to expand our crew! Our menu is focused on elevated seasonal cocktails created with modern techniques.
The candidate we are looking for has at least 1 year of experience in craft cocktails, with knowledge of the proper steps of service necessary to provide great guest service and letting their personality shine. Server experience is also helpful as there is light table service required. There is plenty of opportunity for creativity and collaboration.
We are looking for reliable, mature professionals that are career oriented in the industry. Punctual, neat, works well in a small team and independently, can multi-task, is organized, passionate, and takes pride in their work and their workplace. We are conveniently located one block north of the Kedzie brown line stop and major bus lines.
If interested, please submit a cover letter and resume detailing your experience and why you would be a good fit for our team.
Essential Functions
- Prepare and serve beverages to guests according to recipes
- Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies
- Available to work a variety of hours, days and shifts, including weekends
- Effectively service a full bar top, cocktail station, and dining room orders
- Safely and effectively transport food or beverages to a table of three in a single trip
- Ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices and other liquids
- Safely and effectively use and operate all necessary tools and equipment, including knives and blenders
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multi-task calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Safely and properly change beer kegs, CO2 tanks and soda dispensers
- Manually wash and sanitize glassware
- Account for and maintain the security of all bar stock and inventory
- Responsible for the security and reconciliation of the bar cash drawer
- Ability to recognize an intoxicated guest, refuse to over serve guests and seek out management with any concerns about a guest that appears intoxicated
- Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques and present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment
- Get along well with others and be a team player
- Other duties will be assigned as needed