Carter Bankshares is seeking a Customer Contact Center Specialist in Martinsville, VA to serve as the liaison between the company and customers. The role focuses on solving issues, inquiries, and complaints while maintaining high customer satisfaction.
The candidate will manage high call volumes, follow scripts, and stay updated on procedures, product details, and compliance requirements. Some upselling and relationship-building are expected.
#J-18808-LjbffrBanking Customer Support Specialist in martinsville at Unknown Company
- Typical pay
- $42,000–$58,290
For context, most customer service representatives earn between $42,000–$58,290 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.