Bangor Payroll Mid-Market Development Officer

Overview

Under the direction of the Payroll Sales Manager, the Payroll Development Officer is responsible for developing and maintaining a profitable client portfolio, including client acquisition and retention. Works within a commission sales structure to achieve a variety of strategic sales and financial objectives for Bangor Savings Bank. Possesses a comprehensive understanding of the payroll processing regulatory environment, industry trends, and Bangor Savings Bank policies and procedures. Mid-Market Development Officers are defined as salespeople who have completed training (or have relevant experience), have been assigned a territory, and carry a standard full-year quota of at least:

• $250,000 recurring sales revenue
• Set-Up Fee goal is assigned based on recurring sales revenue goal

Accountabilities

• Self-generates payroll sales through targeted prospecting while qualifying and driving leads to other areas of the bank.
• Initiates and participates in joint calls with other lines of business, including merchant services, treasury and payment services, commercial banking, and branch personnel.
• Negotiates pricing and servicing agreements with clients, ensuring bank standards for profitability.
• Engages in active center-of-influence outreach (CPAs, insurance agents, HR professionals) to ensure ongoing client referrals.
• Develops and maintains a portfolio of existing account relationships, continuously seeking additional cross-sales opportunities to deepen relationships.
• Remains knowledgeable and up-to-date on changes and developments in the infrastructure and e-commerce industries, monitoring market trends, competitive practices, and regulatory changes.

Compliance & Control

• Assists in ensuring that the Bank is in compliance with local, state, and federal regulations.

General

• Informally and formally provides payroll training and support for Bank employees.
• Interacts harmoniously and effectively with other departments and operations, focusing on attaining bank goals through teamwork.
• Conforms to acceptable punctuality and attendance standards as expressed in the Employee Handbook.
• Performs additional duties as requested. In-state travel: 80% with personal car.

Competencies

• Adapts to change, open to new ideas, takes on new challenges, handles pressure, and adjusts plans to meet changing needs. Takes independent action and acts as a proactive self-starter, pursuing opportunities and practicing self-development.
• Deals with others in a straightforward, honest manner; accountable for actions; maintains confidentiality; supports company values; and conveys news good or bad. Practices good listening skills.
• Vision/Values – Supports the company mission and values through daily actions and decisions, and communicates the Bank’s vision and values to others.

Knowledge, Skills, and Experience

• High school diploma or equivalent required; college, business, or banking professional training helpful.
• Certified Payroll Professional designation preferred.

Physical Demands/Conditions

• General office environment. Moderate lifting (up to 35 lbs) required. Moderate reaching, walking, sitting, and standing required. In-state travel required.

Equipment Used

• General office equipment, external and internal applications. Employees who become disabled must be able to perform essential functions with or without reasonable accommodation as determined by management on an individual basis.

Company with Benefits and Equal Opportunity

• Bangor Savings Bank offers internal and external training to support career development, including internships, lateral training, management training, and tuition reimbursement.
• Holistic health and wellness programs and compensation, rewards, and recognition programs designed to support employee well-being.
• Bangor Savings Bank is an equal employment opportunity employer. It provides equal opportunities to all applicants and employees and affirms equality regardless of race, color, religion, gender, sexual orientation, age, national origin, or any other class protected by law. The Bank also provides equal opportunities to qualified persons with disabilities, veterans, and disabled veterans.
• The application remains active for 90 days. Applicants may reapply after this period if still interested.

Legal and Compliance

• Bangor Savings Bank provides workers’ compensation coverage for employees injured on the job.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment; violations may be subject to penalties and civil liability.