Baggage Service Office SupervisorNOW HIRING – BAGGAGE SERVICE OFFICE (BSO) SUPERVISOR Location: Dulles International Airport (IAD) – Dulles, Virginia Company: Huntleigh USA Corporation Pay Rate: $23.13 per hour Employment Type: Full-Time Shift: Open availability required (must be available Saturday and Sunday) Start Date: April 27, 2026Position OverviewHuntleigh USA Corporation is currently seeking a Baggage Service Office (BSO) Supervisor for immediate hire at Dulles International Airport (IAD). This is a full-time leadership role requiring strong operational oversight, excellent customer service, and the ability to work in a fast-paced airport environment.Candidates must have full open availability, including weekends, and be available to start on April 27, 2026. This is an urgent hiring need, and qualified applicants will move quickly through the selection process.About Huntleigh USA CorporationHuntleigh USA Corporation, established in 1992, provides general and aviation security solutions and services to commercial and private companies.
Services include aviation security operations, baggage services, passenger assistance, aircraft services, security consulting, and related airport support functions.Position ResponsibilitiesSupervise and lead a team of Baggage Service RepresentativesOversee daily operations of the Baggage Service Office (BSO)Manage lost, delayed, and mishandled baggage processesEnsure timely and professional resolution of passenger baggage concernsConduct coaching, training, and development of team membersCoordinate with Ramp, Customer Service, and Flight Operations teamsMaintain accurate documentation and incident reportingEnsure compliance with TSA regulations and airline operational standardsPhysical RequirementsMust be able to stand, bend, stoop, squat, push, and lift throughout the shiftMust be able to lift, carry, and/or hold up to 75 pounds or moreQualificationsHigh School Diploma or equivalent (may be required in some locations)Must be 18 years of age or olderMust have reliable transportationMust have a reliable contact phone numberAbility to read, write, speak, and follow instructions in EnglishMust pass required drug and alcohol testing (DOT or Non-DOT)Subject to random drug and alcohol testing requirementsIdeal Candidate ProfileWe are seeking a dependable and motivated leader who thrives in a fast-paced airport environment, demonstrates strong communication skills, and is committed to delivering excellent customer service. Flexibility, reliability, and full open availability are essential.How To ApplyQualified candidates are encouraged to apply immediately. Due to the urgent nature of this role, interviews and hiring decisions will be conducted on an expedited basis.