Back-office Manager
About Us
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Pacific View Smile Center is a modern, patient-centered dental practice dedicated to providing exceptional care in a warm, welcoming, and professional environment. We pride ourselves on delivering an elevated patient experience through advanced technology, clinical excellence, and outstanding customer service.
We are seeking an experienced, motivated, and highly organized Back Office Lead / Back Office Manager to join our growing team. This is an excellent opportunity for a Registered Dental Assistant (RDA) or Registered Dental Assistant in Extended Functions (RDAEF) who is passionate about leadership, mentorship, and helping create an exceptional patient experience.
Position Overview
The Back Office Lead / Manager serves as the clinical and operational leader of the back-office team. This individual will work closely with the doctor, office manager, and dental assistants to ensure smooth daily operations, exceptional patient care, and efficient clinical workflows.
The ideal candidate is a strong leader who thrives in a fast-paced environment, takes initiative, and is committed to maintaining the highest standards of patient care and team performance. Pay
$25~$33 per hour
Salary Details
- Competitive salary based on qualifications and experience.
- Commission-Based Incentives: Benefit from incentives based on your contributions to procedures like impression taking, equipment setup, and patient education, bonuses if we achieve monthly goals. Employment Type
Full-time Requirements
* Basic life support
* Cosmetic Dentistry
* Dentrix
* Dexis
* Driver's license
* Emergency Dentistry
* Experienced Dental Assistant (3+ years)
* Experienced Dental Assistant (5+ years)
* General Dentistry
* Implant Dentistry
* Registered dental assistant / Certified dental assistant
* X-ray / Radiography Certification
* iTero
Job Description
Key Responsibilities
Leadership & Team Development
-Lead, mentor, and support the back-office team
-Assist with hiring, onboarding, and training new team members
-Foster a positive, accountable, and team-oriented culture
-Conduct ongoing coaching and performance support
-Ensure compliance with office policies and clinical protocols
Clinical Responsibilities
-Assist the doctor during dental procedures
-Take diagnostic digital radiographs
-Perform intraoral scanning using iTero technology
-Prepare and break down treatment rooms
-Maintain accurate patient records and charting
-Provide exceptional chairside support
-Educate patients on treatment recommendations and oral health
-Ensure all operatories are fully stocked and organized
Operational Responsibilities
-Oversee daily back-office workflow and scheduling efficiency
-Manage sterilization protocols and infection control standards
-Monitor clinical inventory and place supply orders as needed
-Coordinate laboratory cases and ensure timely follow-up
-Assist with treatment presentation and case acceptance
-Support communication between the front and back-office teams
-Maintain OSHA, HIPAA, and CDC compliance standards
-Troubleshoot workflow issues and identify areas for improvement Benefits
* 401(k)
* Bonus pay
* Continuing education credits
* Dental insurance
* Employee discount
* Free parking
* Health insurance
* Paid sick time
* Paid time off
* Vision insurance
Benefits:
401(k)
Continuing education credits
Health insurance
Paid time off
Retirement plan
Vision insurance
Dental Insurance
Modern, state-of-the-art technology
Growth and leadership opportunities
Free parking
Snacks and energy drinks
Jobley Bonus: $90 (awarded to candidates hired through Jobley) Shift & Schedule
- Work Hours: Tuesday- Friday: 7 AM - 4 PM; Wednesday: Closed; Sundays and Mondays
- Breaks: 60-minute meal break (not counted as work hours). xawqmyg
- Overtime: Overtime available during busy seasons and paid at 1.5x the regular hourly rate.
- Weekend Work: Two Saturdays a month 7 a.m. - 1:30 p.m.
- Holiday Shifts: Closed during Federal Holidays About the Practice
* Name: Pacific View Smile Center
* Location: 2811 Wilshire Blvd Ste 590 Santa Monica, CA 90403, Santa Monica, CA 90403
About Us
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Pacific View Smile Center is a modern, patient-centered dental practice dedicated to providing exceptional care in a warm, welcoming, and professional environment. We pride ourselves on delivering an elevated patient experience through advanced technology, clinical excellence, and outstanding customer service.
We are seeking an experienced, motivated, and highly organized Back Office Lead / Back Office Manager to join our growing team. This is an excellent opportunity for a Registered Dental Assistant (RDA) or Registered Dental Assistant in Extended Functions (RDAEF) who is passionate about leadership, mentorship, and helping create an exceptional patient experience.
Position Overview
The Back Office Lead / Manager serves as the clinical and operational leader of the back-office team. This individual will work closely with the doctor, office manager, and dental assistants to ensure smooth daily operations, exceptional patient care, and efficient clinical workflows.
The ideal candidate is a strong leader who thrives in a fast-paced environment, takes initiative, and is committed to maintaining the highest standards of patient care and team performance. Pay
$25~$33 per hour
Salary Details
- Competitive salary based on qualifications and experience.
- Commission-Based Incentives: Benefit from incentives based on your contributions to procedures like impression taking, equipment setup, and patient education, bonuses if we achieve monthly goals. Employment Type
Full-time Requirements
* Basic life support
* Cosmetic Dentistry
* Dentrix
* Dexis
* Driver's license
* Emergency Dentistry
* Experienced Dental Assistant (3+ years)
* Experienced Dental Assistant (5+ years)
* General Dentistry
* Implant Dentistry
* Registered dental assistant / Certified dental assistant
* X-ray / Radiography Certification
* iTero
Job Description
Key Responsibilities
Leadership & Team Development
-Lead, mentor, and support the back-office team
-Assist with hiring, onboarding, and training new team members
-Foster a positive, accountable, and team-oriented culture
-Conduct ongoing coaching and performance support
-Ensure compliance with office policies and clinical protocols
Clinical Responsibilities
-Assist the doctor during dental procedures
-Take diagnostic digital radiographs
-Perform intraoral scanning using iTero technology
-Prepare and break down treatment rooms
-Maintain accurate patient records and charting
-Provide exceptional chairside support
-Educate patients on treatment recommendations and oral health
-Ensure all operatories are fully stocked and organized
Operational Responsibilities
-Oversee daily back-office workflow and scheduling efficiency
-Manage sterilization protocols and infection control standards
-Monitor clinical inventory and place supply orders as needed
-Coordinate laboratory cases and ensure timely follow-up
-Assist with treatment presentation and case acceptance
-Support communication between the front and back-office teams
-Maintain OSHA, HIPAA, and CDC compliance standards
-Troubleshoot workflow issues and identify areas for improvement Benefits
* 401(k)
* Bonus pay
* Continuing education credits
* Dental insurance
* Employee discount
* Free parking
* Health insurance
* Paid sick time
* Paid time off
* Vision insurance
Benefits:
401(k)
Continuing education credits
Health insurance
Paid time off
Retirement plan
Vision insurance
Dental Insurance
Modern, state-of-the-art technology
Growth and leadership opportunities
Free parking
Snacks and energy drinks
Jobley Bonus: $90 (awarded to candidates hired through Jobley) Shift & Schedule
- Work Hours: Tuesday- Friday: 7 AM - 4 PM; Wednesday: Closed; Sundays and Mondays
- Breaks: 60-minute meal break (not counted as work hours). xawqmyg
- Overtime: Overtime available during busy seasons and paid at 1.5x the regular hourly rate.
- Weekend Work: Two Saturdays a month 7 a.m. - 1:30 p.m.
- Holiday Shifts: Closed during Federal Holidays About the Practice
* Name: Pacific View Smile Center
* Location: 2811 Wilshire Blvd Ste 590 Santa Monica, CA 90403, Santa Monica, CA 90403