Back Office Administrator

Back Office AdministratorWe are seeking an experienced and detail oriented Portal Billing specialist to enter, manage, review, and improve our invoice submission processes. This position will focus heavily on customer billing portals, invoice management, invoice entry, billing accuracy, and process efficiency. The ideal candidate will be able to operate each customer portals effectively and ensure we improve our turnaround time from invoice to payment.

They will need to be able to identify invoice delays or disputes and work with each location to clear up any problems. This will also involve interactions with customers as well to gather correct charge codes and handle any invoice disputes through phone or email. This role is not limited to data entry.

We are looking for someone who can analyze the entire invoice workflow, identify inefficiencies, and recommend improvements that help invoices move from creation, to customer acceptance, and final payment.Reports to: Division ManagerMinimum Qualifications:Bachelors in Accounting / FinanceExcellent written and verbal communication skillsProficient in using computers and common office software programsStrong in Microsoft Excel with filtering, sorting, and reconciliation capabilitiesAdditional Competencies:Strong organizational and time management skillsAbility to prioritize tasks and meet deadlines independentlyPreferred Qualifications:This is a Remote Position.Supervisory Responsibilities: NoEssential Job Functions:Familiarity with back-office proceduresOpen Invoice / Open TicketCritical Thinking and Problem SolvingAttention to DetailStrong Personal SkillsAccounting / Finance backgroundCED is an Equal Opportunity Employer - Disability | VeteranCompensation Range: The compensation range for this position is $33 to $38 hourly.Other Compensation:The following additional compensation may be applicable for this position:Profit Sharing401(k) (18 or older)Paid Sick Leave (Full-Time)Paid Sick Leave (Part-Time) - per your State's requirementsInsurance (Full-Time) - Medical, Dental, Vision CareInsurance (Part-Time) - Medical only (30+ hours/week)Disability InsuranceLife InsurancePaid HolidaysPaid VacationPaid Pregnancy & New Parent LeaveHealth Savings Account (HSA) and matchingDependent Care Flexible Spending Account (FSA)Teledoc